Privacy Policy

Effective Date: 3-19-26
Company Name: York Ice Co Inc
Website: goodtimeice.com

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1. Information We Collect

York Ice Co Inc may collect the following information when you interact with our website or opt in to receive communications:

• Name
• Phone number
• Email address
• Business/company information
• Service or delivery details
• Any information submitted through forms or direct communication

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2. How We Use Your Information

We use collected information to:

• Send SMS notifications related to ice delivery, scheduling, and service updates
• Provide order confirmations and delivery alerts
• Respond to customer inquiries and support requests
• Improve our services and customer experience

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3. SMS Communications & Consent

By providing your phone number and opting in, you consent to receive SMS messages from York Ice Co Inc.

• Message frequency may vary based on service activity
• Message and data rates may apply
• Consent is not a condition of purchase

You may opt in through:

• Website contact or order forms
• Service agreements
• Verbal or written customer authorization

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4. Opt-Out Instructions

You may opt out of SMS messages at any time by:

• Replying STOP to any message
• Contacting us at: YorkIce@GoodTimeice.com

After opting out, you will no longer receive SMS communications unless you opt back in.

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5. Data Sharing & Disclosure

York Ice Co Inc does not sell or share personal information, including phone numbers, with third parties for marketing purposes.

We may share information only:

• With trusted service providers necessary for business operations (such as SMS platforms)
• When required by law or legal obligations

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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6. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

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7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill service and delivery obligations
• Maintain business records
• Comply with legal requirements

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8. Your Rights & Choices

You have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion where applicable
• Withdraw consent for communications

To make a request, contact us at: YorkIce@GoodTimeice.com

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9. Third-Party Services

We may use third-party providers (such as SMS delivery platforms) to facilitate communication. These providers are required to maintain confidentiality and use your information solely for service delivery.

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10. Updates to This Policy

York Ice Co Inc may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

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11. Contact Information

York Ice Co Inc
281 Kings Mill Road
York, PA 17401
Contact: Office Manager
Phone: 717-848-2639
Email: YorkIce@GoodTimeice.com